Sessions

SESSIONS

All learning tracks are presented by audience or role. Please select your role to view the sessions that are being prepared for you. Please note that the agenda and sessions are still being developed and this list will grow and change over the next several weeks.

 

  • General Sessions
  • Leadership
  • Accounting
  • Business Operations
  • Field Technicians
  • Marketing
  • Sales

Data Security - Basic Training
Your company data is its most valuable asset and it is everyone’s responsibility to help protect it. This Level 1 security session discusses best practices to follow that will help protect your company’s data from external threats and internal mishaps.

Introduction to Real Green's System
New users and those wanting an overview of how Real Green's products integrate to provide a wholistic experience for users and their customers will want to attend this session.

Industry Sponsors
Each Solutions-VIRTUAL Sponsor company will have sessions listed. Please check back often for updates.

Expert Roundtables
Chat with Real Green and other leading Green Industry thought leaders in small chatrooms. Rooms and subjects to follow.

Product Journeys
Find out what's in store for Real Green's products and services. Also, customers may offer feedback in exclusive user sessions for Service Assistant, Mobile LIve, Customer Assistant Websites, Automated Marketing Assistant, Digital Marketing.

Regulatory Compliance – Federal Legislation 2021 impacts on the industry
Bob Mann - NALP Director of State and Local Government Regulations
Bob will discuss newly introduced legislation, similar to that in the EU and Canada, and how it may dramatically change the green industry. He will also review other regulatory issues facing the industry. It’s a must-attend 2-hour session.

Service Assistant Contract Best Practices
Do you live in a state like New York that requires a contract for continuing services – like lawn care? Service Assistant can help you navigate that landscape and appease local and state authorities without inconveniencing your customers or business.

Hindsight – How to Leverage 2020’s Marketing Disruption
It’s been quite a year for lawn care, landscape and pest control businesses. They’ve experienced a growth boom with more people working from home and “stay-cationing.” It has also changed how companies market their services. This session discusses those crucial changes, what is worth keeping in your marketing plan and what to tweak to fit as the world moves forward.

Data Security – Level 1 (Owners Exclusive)
Learn what you can do, as an owner, to identify and protect your organization from security and data breaches originating from a variety of sources ranging from natural disasters, fires, as well as internal and external threats. You will also learn how to minimize potential damage if your company does experience a data loss or security issue; and how to communicate with your customers, and possibly the media, in a way that restores confidence and goodwill.

Autonomous Mowing – Is It Right For Your Business?
More homeowner associations are insisting on single service lawn care and landscape maintenance providers to limit service truck traffic, equipment noise and technicians within housing complexes. Autonomous mowing is virtually tech-free, quiet and allows an entire complex to be serviced at the same time for consistent curb appeal. Find out what’s involved and if it’s the right service to add to your business and service area in this session.

Virtual “Round” Table Discussions
Drop into a virtual discussion with a Real Green thought leader for a series of small group chats. Each virtual room’s space will be limited to facilitate a more natural conversation about a variety of topics ranging from Real Green products and services to industry best practices, marketing, leadership, finding and keeping the right staff and more. Look for more information in the coming weeks.

Service Assistant Reports Every Owner Needs
Ken White - Owner, Hometown Pest and Lawn
There are hundreds of reports and report variations available in Service Assistant. As a business owner, there are several you should review on a regular basis. Discover what they are, what they tell you about your business, what to do with the information they provide and how to generate these valuable reports on demand in this session.

Formula!
Business is a race and the best marketing machines usually win. Many of you have attended Real Green's Formula event in the past. We’re bringing it to Solutions 2021! It will be a little different (virtual), but the goal is the same – one on one time with Real Green professionals and an actionable marketing plan to win new business. There will be some pre-event homework assignments for this session, so be on the lookout for course materials.

International Lawn Care Forum
Brian Bacigalupo - VP Sales and Account Management
U.K., Canada, U.S. lawn care business owners discuss the challenges and triumphs of 2020 and what 2021 has in store from a market, product and regulatory perspective.

 

Full curriculum to be announced. 

SA5 Boot Camp
Have new team members or need a refresher? This is the track for you. Join us for a week of learning the SA5 basics you need for a solid start in the software.

Full curriculum to be announced. 

SA5 Boot Camp
Have new team members or need a refresher? This is the track for you. Join us for a week of learning the SA5 basics you need for a solid start in the software.

Full curriculum to be announced. 

Full curriculum to be announced. 

Full curriculum to be announced.